Privacy Policy for TeamSyncAI

Last Updated: April 13, 2025

This Privacy Policy explains how Datastruk Software Solutions ("Datastruk," "we," "us," or "our") collects, uses, and protects your information when you use our TeamSyncAI platform ("Service").

1. Information We Collect

1.1 Account Information

Name and email address
Company information
Login credentials
Billing information (processed by our payment provider)

1.2 Team and Candidate Data

Team member profiles and assessment results
Candidate information provided by you
Video and audio recordings of interviews
Assessment responses and results

1.3 Usage Information

How you interact with our Service
Device information
IP address
Browser type
Pages visited

2. How We Use Your Information

We use your information to:

2.1 Provide Our Service

Process and analyze team fit assessments
Generate reports and visualizations
Facilitate interview recordings and analyses
Maintain your account and provide customer support

2.2 Improve Our Service

Enhance features and functionality
Fix bugs and technical issues
Develop new products and services

2.3 Communications

Send service-related notifications
Provide updates about your account
Share information about features or offers (you can opt-out)

3. Data Retention

3.1 Video Recordings

Interview recordings are automatically deleted after 30 days.

3.2 Assessment Data

Team and candidate assessment data is retained for the duration of your subscription and for 30 days following termination or cancellation.

3.3 Account Information

Basic account information is retained for as long as you maintain an active account, and for a reasonable period thereafter for record-keeping purposes.

4. Data Sharing

4.1 Service Providers

We may share your information with third-party service providers who help us deliver our Service, including:

Cloud hosting providers
Payment processors
Customer support tools
Analytics services

All service providers are bound by contractual obligations to keep your information confidential and secure.

4.2 Business Transfers

If Datastruk is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law, legal process, or governmental request.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit and at rest
Access controls and authentication
Regular security assessments
Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Control

You can access, update, or delete your information through your account settings or by contacting our support team.

6.2 Opt-Out

You can opt-out of marketing communications by following the unsubscribe instructions in our emails or by contacting us.

6.3 Data Subject Rights

Depending on your location, you may have rights to:

Access your personal information
Correct inaccurate information
Delete your information
Export your data
Restrict certain processing

To exercise these rights, please contact us using the information in Section 9.

7. International Data Transfers

Datastruk is based in Canada, and your information may be processed in Canada and other countries where our service providers are located. These countries may have different data protection laws than your country of residence.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by email before the changes take effect.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Datastruk Software Solutions
Halifax, Nova Scotia
Email: privacy@teamsyncai.com

By using TeamSyncAI, you acknowledge that you have read and understood this Privacy Policy.